NEWS RELEASE
TennesseeAnytime Offers Online Child Support Payment History
NASHVILLE - (March 27, 2002) - The outlook has improved for the thousands of custodial parents in Tennessee who rely on child support to help raise their families. The Tennessee Department of Human Services (DHS), NIC and Accenture just launched a child support payment history website that will provide collection and disbursement information to both custodial and noncustodial parents.
Mandated by the legislature, the child support payment history provides custodial and noncustodial parents with information on noncustodial child support payments and disbursement of payments to custodial parents. Once the parent logs in using their social security number and member or case number, the parent can view the current payment status or previous history on their case back to 1995. Parents can verify this information 24 hours a day, 7 days a week, and 365 days a year at www.TennesseeAnytime.org.
"This new online service expands the opportunity for parents to take control of their child support payment status 24 hours a day, 7 days a week without having to rely on Department personnel," said Department of Human Services (DHS) Commissioner Natasha Metcalf. "That's good for the children, it's good for the parents, and it's certainly good for Tennessee."
For the children's and custodial parent's protection, the website provides only the noncustodial parent's name and identification number and does not reveal the children's name or the custodial parent's information.
Acceptance and use of the application has been outstanding. In the first two months, over 22,000 parents have logged in and checked on their accounts. In addition, feedback for the new service has been very positive, as reflected in an email from one parent who used the online service: "I have learned the more detail I know about my case the better understanding I have of it. This is a great idea that was a long time coming - keep up the good work!"
About TennesseeAnytime
TennesseeAnytime built, markets, operates, and maintains the official Web site for Tennessee (www.TennesseeAnytime.org). Ranked as the most improved state site by the Taubman Center for Public Policy at Brown University, Tennessee's official government portal is consistently recognized among the leading state websites in the nation. TennesseeAnytime is a wholly owned subsidiary of eGovernment firm NIC (Nasdaq: EGOV).
About NIC
NIC, "The eGovernment Company," delivers more Web-enabled government solutions than any other provider in the world. The Company is helping to transform the relationships between government and the communities it serves by providing convenient online government services that make life easier for businesses and citizens. Through partnerships at all levels of government, NIC manages transactions for over 1,000 state & local agencies that serve more than 49 million people in the United States. Recent news releases and other information are on NIC's Web site at www.nicusa.com.
Contacts
- Angela Fultz Nordstrom, TennesseeAnytime
- Paul Ladd, Department of Human Services
