TN.gov Account Help and FAQs

TN.gov accounts allow you to enter, store, and manage information that is needed for accessing TN.gov services.

Here you can:

• Register for TN.gov services
• Pay service fees
• Create and manage multiple users under one account

Business/Account is the name of the organization or person that owns this account. If you are a business, it is your business name. If you are not setting up this account as a business, it is simply your name.

You can request an administrator change online. Please complete the form below:

You can remove a user's access to a service by logging into your account and clicking on the user's User ID in the list of all your users. Uncheck the checkbox next to the service you wish to remove from the user's access and click the Save button. If the service does not appear within the same row as the User's ID in the list of all your users, then the user will not have access to the service (even though their "User Status" is "Active").

To make a user's status "Inactive," please call the Tennessee.gov Help Desk at (615) 313-0300 or 1-866-8TN-EGOV, or, E-mail help@egovtn.org.

This may mean that you already have a TN.gov account. If you are not sure whether you have a TN.gov account, try entering your e-mail address on the "forgot username" page. If you have an account with that e-mail address, you will receive an e-mail. If we cannot match your e-mail address with a record on file, then you do not have a TN.gov account.

NIC, TN - Tennessee.gov Help Desk
(615) 313-0300 or 1-866-8TN-EGOV
E-mail help@egovtn.org