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Help and FAQs

Who can I contact for help?
How can I avoid a late fee by sending timely returns?

 

Contact Personnel

I Need Help with... Phone Number
EFT/EDI Taxpayer Registration and Information (615) 253-0704
Taxpayer Testing (615) 532-5858
Software Certification (Marian Scott) (615) 253-3251
(615) 532-2701 (fax)
Technical Assistance (615) 741-8395
(615) 253-3816
(615) 235-3251

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Avoiding Late Fees

To avoid late delivery of the return and payment and the associated penalty and interest, the TN Dept. of Revenue must receive the taxpayer's inbound transmissions by the following cutoff deadlines:

An electronic payment or return is considered timely if it is filed on or before 11:59:59 PM on the due date of the return. Sales and use tax returns must be filed by the 20th (or the first work day after the 20th, if the 20th falls on a weekend or holiday) of the month following the period for which the tax is due. For example, a January return for a monthly filer would be due February 20. A return for January through March for a quarterly filer would be due April 20.

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